Private tour guide/driver.
All taxes, fees, and handling charges.
Free Waiting Time of up to 30 Minutes at an Airport/Cruise Port.
Free Waiting Time Up to 15 Minutes from any other Locations.
In-vehicle luggage storage: 1 medium checked Bag up to 50 lbs, plus 1 carry-on up to 20 lbs per guest.

Guide gratuities (tip) -  at guest´s discretion.

• Stroller / pram accessible
• Animals or pets allowed
• Public transportation nearby
• Infant seats available

• Not wheelchair accessible
• Infants must not sit on laps
• RapidShuttle staff will do their best to track flights Arrivals for all Private Services. However, it's the Traveler responsibility to contact us and inform us of any delays, cancellations or flight changes. In addition, is the Traveler responsibility to let RapidShuttle's agents know if they are running late due, but not limited to Luggage, Costumes, and or Emigration Issues.
• Guest is responsible to notify RapidShuttle for any delays. After the allocated waiting time, if no contact with the party, RapidShuttle reserves the right to record the trip as a No-Show by the Guest. No-Shows are Not Refundable.
• Drivers are not allowed to collect payments onboard for the exception of tips. Any cash, or any other form payment made directly with the driver it will be considered tip/gratuities.
• RapidShuttle is not responsible for any items left in the vehicles; please ensure you have all your belongs upon exiting the vehicles. Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
• Collapsible wheelchairs/Scooter with removable wheels can be accommodated providing the Guest(s) is/are accompanied by someone who can assist them, board, disembark and disassemble/assemble the wheelchair/scooter. Please keep in mind that Wheelchairs/Scooters may not fit in a vehicle luggage compartment designated for 1-2 Passengers (Sedan), or 3-4 Passengers (Minivan). Due to the fact that Wheelchairs and or Scoters vary in Size, Shape, and Form. It is the Guest(s) responsibility to ensure that such items can fit on the selected vehicle and or passenger group. Due to liabilities, the driver is not allowed to assist in the disassembly/assembly of the wheelchair/scooter, nor assist the Guest(s) board or off-board the vehicle. RapidShuttle vehicles are Not equipped to provide Access/ADA services. In the event, that the wheelchair/scooter cannot fit in the baggage compartment, nor the Guest(s) have the ability to board the selected vehicle/service; RapidShuttle it will do their best to find an alternative service for the Guest(s) at their own costs. The Guest(s) understands that these costs will be in addition to their initial cost for the reservation. The Guest(s) as well understand that in the event that RapidShuttle's driver cannot accommodate the Guest(s) due to their own ability to board, and/or off-board the vehicle, and or the scooter or wheelchair cannot fit in the baggage compartment, RapidShuttle reserves the right not to issue a refund for the services.
• Due to unforeseen events such but not limited to Road Conditions, Mechanical Failures, Over Bookings, RapidShuttle reserves the right to hire a RapidShuttle Affiliate and or Partner to provide transportation for a scheduled pickup. The service type and cost will be equal or greater from what the Client has paid. In such cases, the information provided to The Affiliate and or Partner it will be limited to the Client's name and contact phone number, arrival/departure flight information, and pickup/drop off information. In the event RapidShuttle sees the needs to use one of our Affiliate's and or Partners to provide a scheduled pick-up, RapidShuttle it will Not Charge the client any extra fees. These measures have to be in place to ensure that our clients do not get services interruptions or to avoid any unnecessary delays.
• Luggage allowance, Extra/Oversize luggage or items: Your service includes only one (1) checked bag up to 50 lbs. and one (1) carry-on up to 20 lbs. Its the customer's responsibility to (1) ensure the vehicle they have selected can accommodate their luggage plus the number of passengers, and (2) to inform us if they have additional luggage, extra large/oversize luggage or items. If the customer fails to notify the tour/service operator in regards these items; at the tour/service operator discretion, they can either request for a large or an additional vehicle to accommodate the items listed outside the allowance given, and or charge an additional fee per the additional and or extra large/oversize luggage or items.
• Child seats: Upon request, the tour/service operator will provide a child and or a booster seat. Additional fees may apply.
• Waiting time: Upon request, the tour/service operator may provide an additional waiting time if possible. Additional fees may apply.
• We pickup and drop-off at Airports, Cruise Ports, Hotels, and private accommodations with the selected regions. Tour times are based on the starting end ending locations.
• Your tour guide is guaranteed to speak English; however, while the tour operator will do its best to provide a bilingual guide, it is not guaranteed.
• • Comfortable walking shoes are recommended
• Pickups from the airport, or cruise port, please give us a call once your are ready for pickup. Your tour will start at your scheduled pickup time. However, we do understand that sometimes your flight and your disembarkation may be delay, thus we give 1 hour free time. Pickup from any other locations: Be ready at your designated pickup location within 10 minutes before your tour starting time.